Effective Date: February 24, 2026
Woodhaven Trading Firm (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through third-party payment providers)
We do not store full payment card numbers on our servers.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referring URLs
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud or unauthorized activity
- Comply with legal obligations
We may also send promotional emails if you opt in to marketing communications. You may unsubscribe at any time.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Remember your preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve site performance
You can disable cookies in your browser settings, though some site features may not function properly.
4. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing service providers
These parties are only given the information required to perform their services.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information.
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, you may contact us at:
Woodhaven Trading Firm
Email: [email protected]